UPS Integrated Rate Estimates

This tutorial will show you how to setup the UPS integrated shipping feature to calculate live shipping rate estimates at checkout.

Article Sections

• Set Up an Account with UPS
• Enter the Account Information into the Shipping Setup
• Add Weights and Dimensions to Products
• Related Articles

Set Up an Account with UPS

To setup an account with UPS, please visit https://wwwapps.ups.com/doapp/signup and complete their registration process. Once this has been completed, those same credentials will be necessary for step 2 in the next portion.

Enter the Account Information into the Shipping Setup

1. Access the Shipping page, next click into the UPS section.
2. Select Connect UPS Account to be directed to the UPS website for entering your credentials. Once successfully signed in, it will prompt you to return to the Company Stores platform.
3. Click to Enable UPS Shipping.

4. Negotiated Rates: Click to enable if you are using a UPS account that receives negotiated rates and want to charge your rates vs UPS published rates. Negotiated Rates are your contract rates established with UPS and your UPS Account Representative.

   Note: In order to display negotiated rates on the checkout page, you may need to work with UPS to confirm that your user ID and shipper number are qualified to receive these discounted rates on your UPS account which can be done with the UPS Support team, click here to email them.
   AA - Shipper Number: Enter your negotiated rates account shipper number if enabling "negotiated rates".

5. Disable Residential Address check: If you don't want UPS to receive a flag that identifies the address's "type" (Commercial or Residential) turn this toggle ON.
6. Modify Rate: You can modify your shipping rates by selecting the + sign to increase your rates, or the - sign to decrease your rates. Enter your discount amount and select the increase/decrease to be a percent or dollar format.
7. Ship Methods: Select your desired UPS shipping methods.
8. Click Save when finished.

Add Weights and Dimensions to Products

When using integrated rates, all products must have a shipping weight and dimensions entered.

• Note: If a Product was copied, and the supplier for the Product didn't provide dimensions, the error 'Shipping dimensions are required for shipping estimation at checkout' will display until the weight and dimensions are populated and saved.

1. Access the Product page and click the pencil (edit) icon for the product you want to modify.
2. Click into the Setup section.
3. Click into the Shipping tab.
4. Enter the Shipping Weight and Shipping Dimensions for this product.
5. Shipping Modifier - This is an options field and will add a shipping amount each time this product is ordered.
6. If required, set the Custom Origin Address for the item, or keep this set as Default Shipping Origin Address.
7. Click to Save changes.

Related Articles

• How Integrated Shipping Rates are Calculated
• General Shipping Options