Clearing Cache/Cookies

Keep in mind that in order for these steps to work, you MUST shut down (Quit or CMMD + Q for Macs) all open browsers tabs and windows after completing the below steps before re-opening your browser.

Microsoft Edge

1. Navigate to Settings and click the Privacy, search, and services option.
2. In the Clear browsing data section, click the Choose what to clear under Clear browsing data now. Check the boxes for Cookies, and Cache then click Clear Now.
3. After clearing your browser's cache and cookies, exit your browser completely before attempting to access the site again. 

Firefox

1. Navigate to the Tools menu and Click on Options.
2. Click on the Privacy tab.
3. In the History dialog area, click the clear your recent history link.
4. In the Clear All History box, click the Cache and Cookies checkboxes, and then click Delete.
5. After clearing your browser's cache and cookies, exit your browser completely before attempting to access the site again. 

Google Chrome

1. Click the wrench icon on the browser toolbar (depending on your version of Chrome, this may be 3 stacked dots).
2. Select Tools (this may appear as "More tools").
3. Select Clear browsing data.
4. In the dialog that appears, select the check boxes for the Empty the Cache and Delete cookies and other site and plug-in data.
5. Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything.
6. Click Clear browsing data.
7. After clearing your browser's cache and cookies, exit your browser completely before attempting to access the site again. 

Safari

1. Select Preferences from the Safari menu.
2. Under the "Security" tab, select "Show Cookies."
3. Select Remove All. Alternatively, if you only wish to delete a select group of cookies, highlight them and select Remove.
4. Read the confirmation message and click Remove to delete cookies.
5. Click Done.
6. After clearing your browser's cache and cookies, exit your browser completely before attempting to access the site again.