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Feb
28
Bright Sites Product Images - Amazon AWS Outage
Posted by Akhil Shastry on 28 February 2017 12:30 PM

Update 15:36 MTN:

Product images are working normally.

 

Dear Bright Sites Customers, 

We are aware of the issue with product images not loading in your Bright Sites store. Product images are hosted on Amazon AWS, which is currently experiencing a major outage. This outage is internet wide and affects a substantial number of websites.

Regarding your Bright Sites store, this outage ONLY affects the visibility and uploading of product images. The admin area, storefront, and checkout pages are functioning normally. On pages with product images, you may notice increased load times until Amazon S3 is back online.

If you have any questions, feel free to contact us at support@brightstores.com or 1-800-466-5930 ext. 2.

We appreciate your patience and understanding,
The BrightStores Team
 


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