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Apr
25
Bright Sites System Maintenance 10:00p.m. MTN, Wednesday, April 27, 2017
Posted by Josh Volturo on 25 April 2017 01:05 PM

Dear Bright Sites Customers, 

As part of our continued effort to provide you with the best Company Store experience possible, we will be adding new features and updating the Bright Sites system starting Thursday, April 27th, at 10:00 p.m. MTN. Please allow up to four hours of downtime to complete these updates.

New features and major updates to Bright Sites will include:

  • Catalog 2.0: Advanced Catalog Functionality
    • Use supplier catalogs with your own category structure.
  • IP Address Restrictions
    • Restrict access to your store via IP address.
  • *Request for Sample
    • Allow shoppers to request a product sample from the storefront.

Minor updates to Bright Sites will include:

  • UPS SurePost support added to UPS shipping integration.
  • Added date and time to User and Product API's.
  • Virtual logo box is no longer restricted by aspect ratio.
  • Improved support for countries without states/provinces in the address.

*Requires new theme or update to existing theme. If you need help, please contact storeart@brightstores.com

If you have any questions, please contact our support team at support@brightstores.com or call us at 800.466.5930 ext. 2.

Thank you and have a great day!
The BrightStores Team


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Mar
27
Bright Sites System Maintenance 10:00p.m. MTN, Wednesday, March 29th
Posted by Support Team on 27 March 2017 08:14 AM

Dear Bright Sites Customers, 

As part of our continued effort to provide you with the best Company Store experience possible, we will be adding new features and updating the Bright Sites system starting Wednesday, March 29th at 10:00 p.m. MTN. Please allow up to four hours of downtime to complete these updates.

New features and major updates to Bright Sites will include:

  • Simple Tax Rate System - Based on US zip codes.
  • Split Shipping from Admin Area - Ability to add shipping information to individual items post order. 
  • Updates to editing and managing Gift Certificates and Coupons.

Minor updates to Bright Sites will include:

  • ShipStation updated to pass notes information.
  • Updates to credit card gateway code to support new Mastercard BIN range.
  • Various bug fixes and improvements.

If you have any questions, please contact our support team at support@brightstores.com or call us at 800.466.5930 ext. 2.

Thank you and have a great day!
The BrightStores Team


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Feb
28
Bright Sites Product Images - Amazon AWS Outage
Posted by Akhil Shastry on 28 February 2017 12:30 PM

Update 15:36 MTN:

Product images are working normally.

 

Dear Bright Sites Customers, 

We are aware of the issue with product images not loading in your Bright Sites store. Product images are hosted on Amazon AWS, which is currently experiencing a major outage. This outage is internet wide and affects a substantial number of websites.

Regarding your Bright Sites store, this outage ONLY affects the visibility and uploading of product images. The admin area, storefront, and checkout pages are functioning normally. On pages with product images, you may notice increased load times until Amazon S3 is back online.

If you have any questions, feel free to contact us at support@brightstores.com or 1-800-466-5930 ext. 2.

We appreciate your patience and understanding,
The BrightStores Team
 


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Feb
10
Bright Sites Maintenance Wednesday, February 15th 10:00 pm MTN
Posted by Support Team on 10 February 2017 08:39 AM

Dear Bright Sites Customers, 

As part of our continued effort to provide you with the best Company Store experience possible, we will be adding new features and updating the Bright Sites system starting Wednesday, February 15th at 10:00 p.m. MTN. Please allow up to four hours of downtime to complete these updates.

New features and major updates to Bright Sites include:

  • Tiered Pricing: Allows for multiple group based price levels.
  • OCI Integration: Open Catalog Interface Punchout Functionality 
  • Custom User Fields: Now accessible from the storefront account registration.*

Minor updates to Bright Sites include:

  • Updated Custom Report with added Primary Category field.
  • Updated the Country/State listing to better serve international stores.
  • Updated the storefront search to enhance shopper experience.
    Various Bug Fixes and Improvements

*Requires new theme or update to existing theme. If you need help, please contact storeart@brightstores.com. 

If you have any questions, please contact our support team at support@brightstores.com or call us at 800.466.5930 ext. 2.

Thank you and have a great day!
The BrightStores Team
 


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Jan
26
BrightStores (Co-Store) Maintenance Tuesday January 31st 8PM MTN
Posted by Support Team on 26 January 2017 09:57 AM

Dear BrightStores (Co-Store) Customers, 

As part of our continued effort to provide you with the best Company Store Experience possible, we will be performing maintenance and updates on the BrightStores (Co-Store) system on Tuesday, January 31st, at 8:00 p.m. MTN. 

The latest round of updates will include:

Ability to tax shipping with custom tax rates.
Security updates and enhancements.
We do not expect this to take longer than two hours, but please allow up to four hours of downtime for completion. We plan to be up and running shortly thereafter. 

This update only applies to the Co-Store system, it WILL NOT affect Bright Sites.

If you have any questions, please contact our support team at support@brightstores.com or call us at 800.466.5930 ext. 2.

Thank you and have a great day!
The BrightStores Team
 


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Dec
30
New Years Holiday Hours
Posted by Nicole Marie on 30 December 2016 11:58 AM

Dear BrightStores Customers,

We will be closing our office today at 3:00 MTN to start celebrating the new year! As a friendly reminder, we will be closed all day on Monday, January 2nd. We will be back to our regular hours on Tuesday, January 3rd.

Have a safe and happy weekend!

The BrightStores Team


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