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Jul
17

Good Morning! 

We are dedicated to providing you with the best Company Store experience possible. As part of that continued effort, we will be updating the Bright Sites system TONIGHT, July 17 at 10:00 p.m. MTN. Expect up to six hours of downtime as we add the following new features and complete updates:

Size/Color Product Options
Choose to define a product option as either size or color. Allows for easier reporting of product options in various reports. Updates will also appear in the order admin area and API.

Product Option Image Updates*
Allows for product option images to be used as main images. We'll also complete various minor updates to improve how suboption images work.

In Hands Date*
Allow shoppers to pick an "In Hands Date" during checkout. This new date will show in reports, order details, API, ASI Integration, and more.

Hide Registration and Login*
New feature to hide registration or login on the storefront. Used to help support punchout stores or stores with specific requirements.

Minor Updates & Bug Fixes

  • Added option to stop an order if Avalara tax could not be calculated.
  • Added option for multiple email addresses for inventory trigger email.
  • Improved option to add logos on the storefront.*
  • Minor theme updates.*
  • Minor security updates.
  • Added Ship Date to orders API.
  • Various minor bug fixes.

*= Requires theme updates. If you need help updating your theme, contact our design team at storeart@brightstores.com.

If you have any questions or concerns about this scheduled maintenance, please contact our Support Team at support@brightstores.com.

Thank you and have a great day!
The BrightStores Team


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Jul
12

Good Afternoon!

We are dedicated to providing you with the best Company Store experience possible. As part of that continued effort, we will be updating the Bright Sites system Tuesday, July 17 at 10:00 p.m. MTN. Expect up to six hours of downtime as we add the following new features and complete updates:

Size/Color Product Options
Choose to define a product option as either size or color. Allows for easier reporting of product options in various reports. Updates will also appear in the order admin area and API.

Product Option Image Updates*
Allows for product option images to be used as main images. We'll also complete various minor updates to improve how suboption images work.

In Hands Date*
Allow shoppers to pick an "In Hands Date" during checkout. This new date will show in reports, order details, API, ASI Integration, and more.

Hide Registration and Login*
New feature to hide registration or login on the storefront. Used to help support punchout stores or stores with specific requirements.

Minor Updates & Bug Fixes

  • Added option to stop an order if Avalara tax could not be calculated.
  • Added option for multiple email addresses for inventory trigger email.
  • Improved option to add logos on the storefront.*
  • Minor theme updates.*
  • Minor security updates.
  • Added Ship Date to orders API.
  • Various minor bug fixes.

*= Requires theme updates. If you need help updating your theme, contact our design team at storeart@brightstores.com.

If you have any questions or concerns about this scheduled maintenance, please contact our Support Team at support@brightstores.com.

Thank you and have a great day!
The BrightStores Team


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Jul
6
Closing Early Today
Posted by Akhil Shastry on 06 July 2018 02:44 PM

Good Afternoon!

Our office will be closed at 3:00 p.m. MTN today. We will be back to our regular hours on Monday, July 9th.

Happy Friday!
The BrightStores Team


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Jul
5
Bright Sites Admin Area Outage
Posted by Josh N on 05 July 2018 08:23 AM

Hello,

We are aware of an outage with the Bright Sites admin area.  Storefronts do not appear to be affected.  Store administrative areas are still online, but can only be accessed by store admin (not organization admin) accounts.

Please check this page for updates.  All times are Mountain.

7:48 - Issue noticed by Bright Stores IT team.  Development team and Datacenter looking into the issue.

8:50 - We're still working on this issue with our Datacenter.

9:00 - We're applying a fix.  It will be down briefly during this time.

9:12 - Still working through issues related to the fix. Storefronts are currently offline as well.

9:31 - Sites are back online.  We're still working with the datacenter.  Some sites may have issues with checkout.

10:22 - Sites may experience issues with services such as credit card gateways, shipping providers, and emails. We are still working closely with the datacenter to get service fully back online as soon as possible.

11:45 - Everything back online and working. Thank you for your patience!


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Jul
3
BrightStores Holiday Hours
Posted by Akhil Shastry on 03 July 2018 11:06 AM

Good Afternoon!

Our office will be closed today at 3:00 p.m. MTN and all day tomorrow in observance of the 4th of July holiday. We'll be back to our regular hours on Thursday, July 5th.

Have a safe and happy 4th!
The BrightStores Team


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