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Dec
28
[Holiday Schedule] Office Closed
Posted by Laurie Rohan on 28 December 2018 03:42 PM

Hello,

Our office will be closed on Monday, December 31st at 2:00 PM MTN and all day on Tuesday, January 1st to ring in the New Year.

Happy New Year to All!


The BrightStores Team


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Dec
28

Hello,

We are dedicated to providing you with the best Company Store experience possible. As part of that continued effort, we will be updating the Bright Sites system Wednesday, January 2nd at 10:00 p.m. MTN. Expect up to six hours of downtime as we add the following new features and complete updates:

Gift Certificate Product*
A new product type allows users to purchase gift certificates from the storefront.

Updated Virtual Samples and Decoration Methods*
New fonts, font styles, and custom fonts added to the Virtual Samples and Decoration Methods feature.

SMS Messaging*
Added support for order confirmations and MOAS approvals via SMS.

Minor Updates & Bug Fixes
Changes to allow notifications to billing/shipping address email.
Added support for gmail + email addresses.
Various minor bug fixes and security updates.

*= Requires theme updates. If you need help updating your theme, contact our design team at storeart@brightstores.com.

If you have any questions or concerns about this scheduled maintenance, please contact our Support Team at support@brightstores.com.

Thank you and have a great day!

The BrightStores Team


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Dec
14
We'll be out of the office this afternoon [TODAY - December 14th 12:00pm]
Posted by Akhil Shastry on 14 December 2018 11:03 AM

Good Morning!

We'll be out of the office this afternoon starting at 12:00 p.m. MTN celebrating our annual holiday party. We'll return to our normal business hours on Monday, December 17th. 

Have a wonderful weekend!
The BrightStores Team


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Dec
3

Hello,

Bright Sites will be updating the *.mybrightsites.com SSL Certificate TONIGHT at 12:00 am MTN. If your integration or procurement system requires a copy of this certificate, please contact techteam@brightstores.com. 

Please note, you may need to reach out to your client to see if their procurement system or integration requires a copy of the certificate. BrightStores does not have this information nor are we able to look it up on your behalf.

Thank you and have a great day!

The BrightStores Team


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Nov
21
[December 16th, 2018] BrightStores (Co-Store) Data Center Move - 10:00PM MTN
Posted by Akhil Shastry on 21 November 2018 01:54 PM

Hello!

As your Company Store provider, it is our mission to make sure your stores run on the best platform in the Promotional Products Industry which is why we are excited to announce that we'll be moving our legacy system (Co-Store) to the Google Cloud Platform. We have decided to make this move to ensure that we are not only meeting today's end-user demands but are improving reliability, security, scalability, and up-time for future growth. Moving to Google Cloud Platform will bring the following benefits:

Security & Compliance
Google Cloud Platform features a multi-layered secure infrastructure which means your data and your client's data is protected 24/7/365.

On-Demand Scalability
We can leverage Google Cloud's on-demand scalability to meet the fast growing needs of eCommerce and all online ordering.

Reliable High Performance Infrastructure
Google data centers are the most reliable and secure data centers in the world.

We will begin this move on Sunday, December 16th at 10:00 p.m. MTN. Please expect up to four hours of downtime. There will be some changes that might affect how your stores operate:

Custom Domain Stores & New IP Address Change
Our system's IP Address is changing. If you or your client has a need to whitelist the IP, please reach out to our Support Team at support@brightstores.com.

System Generated Emails
Along with moving data centers, we are also partnering with SendGrid to improve the deliverability of system generated emails such as order and shipping confirmations. You shouldn't notice any changes, but if you need to white-list the new email server, please let us know.

We are excited about this move to the Google Cloud Platform and the improvements it will bring to our systems. If you have any questions or concerns, please contact our Support Team at support@brightstores.com or call 1.800.466.5930 ext. 2.

Thank you and have a great day!
The BrightStores Team


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