12/10 - After working with TaxCloud further on their updates, it appears sales tax amounts are now being returned as intended. Please do let our support team know if you have any questions or are running into issues using TaxCloud.
Hello!
We are aware of an issue where checkout isn’t working for stores configured with Tax Cloud integrated tax rates. Please note this is due to a change in Tax Cloud that we were not notified about.
We are working to fix the issue and should have a resolution by tomorrow morning.
In the meantime we recommend switching to Custom Tax rates, Zip Code Sales Tax, or switch to Avalara Integrated sales tax rates.
If you have questions please contact our support team at support@brightstores.com or call us at 1.800.466.5930 and dial ext. 2 for support.
Please check back here for updates.
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