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Aug
22
Phone Line Issues
Posted by Nicole Marie on 22 August 2016 02:25 PM

To our Bright Sites and co-store.com customers:

We are currently experiencing some issues with our phone lines, and so if you have a question and need immediate assistance please feel free to email us at support@brightstores.com or you can click on the option to "Chat" with us at the bottom right corner of this page or through your store admin/control panel.

Thank you for your patience while this is being resolved.

 

Thank you,

The BrightStores Team

 


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Jul
20
Bright Sites System Maintenance Scheduled July 20th at 10:00pm MDT
Posted by Nicole Marie on 20 July 2016 09:43 AM

Dear Bright Sites Customers, 

We will be adding new features and completing updates to the Bright Sites system. To complete these updates, we have scheduled a system downtime of approximately 4 hours, starting TONIGHT, July 20th at 10:00 p.m. MDT. We plan to be up and running shortly thereafter. 

The latest round of new features and updates will include:

  • ASI Smartbooks Export: Easily export order information from Bright Sites for import into ASI Smartbooks. 
  • Live Support Chat: Chat with a member of our support team directly from the administrative area of Bright Sites.  
  • Themes Update: Added order history pagination for users with large amounts of orders (requires new theme or update to existing theme). 
  • New Tutorial Videos: Bright Sites training videos added.
  • Various bug fixes and improvements

If you have any questions, please contact our support team at support@brightstores.com or call us at 800.466.5930 ext. 2.

Thank you and have a great day!
The BrightStores Team


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Jun
29
BrightStores Will Be Closed Monday, July 4th
Posted by Nicole Marie on 29 June 2016 08:02 AM

Dear BrightStores Customers, 

Our office will be closed on Monday, July 4th in observance of Independence Day. We will be back to our regular hours on Tuesday, July 5th. 

Have a safe and happy weekend!
The BrightStores Team


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Jun
27
Bright Sites System Maintenance - TONIGHT 06/27/16
Posted by Nicole Marie on 27 June 2016 11:53 AM

Dear Bright Sites Customers, 

We will be adding new features and completing updates to the Bright Sites system. To complete these updates, we have scheduled a system downtime of approximately 4 hours, starting TONIGHT, June 27th at 10:00 p.m. MST. We plan to be up and running shortly thereafter. 

The latest round of new features and updates will include:

  • Paypal PayFlow gateway support
  • Two New Themes: Minimal & Simple 
  • Various bug fixes and improvements

If you have any questions, please contact our support team at support@brightstores.com or call us at 800.466.5930 ext. 2.

Thank you and have a great day!
The BrightStores Team


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Jun
1
TaxCloud Outage Update
Posted by Nicole Marie on 01 June 2016 04:25 PM

Dear Bright Sites Customers,

TaxCloud Update:  We have been notified that TaxCloud has returned to normal operational status for all services.  You should now be able to turn TaxCloud back on in your stores and place orders without errors.  

For more information about this outage please visit http://status.taxcloud.net

If you have any questions, please contact our support team at support@brightstores.com or call us at 800.466.5930 ext. 2.


Thank you,
The BrightStores Team

 


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